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FAQ

FAQ

 

What are we?

ElitePeptides.com is an e-commerce website which belongs to a group specializing in wholesale and retail supply of high quality peptides.

 

Working Hours

Our working hours are from 8 А.М. to 5 P.M. (CMT). We carefully read all emails sent to us and we undertake to respond to each inquiry within 24 working hours. Though most of the time we get back within the hour. Our website gives you 24-hour access to your personal web-store and opportunity for shopping online at any time including Saturdays and Sundays. Once an order is placed by customer, we do our best to process it ASAP. Order is considered complete when the customer has received the products. Customer Service takes care to deliver the ordered goods accurately and completely.

 

 

Promotions & Special Offers

We want to help your company’s results in every way we can. We often run exclusive discounts, rebates and special offers which are available to all of our customers.

 

 

Additional Questions?

ElitePeptides.com has a “Contact Us” tab at the top of the page. Simply click the link and type your questions. One of our qualified reps will respond as soon as possible. The Products sold at ElitePeptides.com are for research purposes only and NOT for human use so please do not ask any questions pertaining to personal use as they will not be answered.

 

 

Is it legal to purchase peptides?

Peptides are legal to purchase in the United States and most other countries worldwide for non-therapeutic research.

 

 

Return Policy

Due to the nature of these products and to ensure the high quality of the peptide, we do not accept returns or exchanges.

How pure are the peptides?

 

Elite Peptides #1 concern is purity. We constantly test our products to ensure that each product is at 98% purity or higher. Anything less will not be sold.

 

 

Billing & Shipping?

Most packages are shipped out via USPS Priority Mail. Orders are normally delivered 2-4 business days when shipped within the US. Tracking information is immediately updated so you know where your package is at all times. We respect your privacy and all packages are shipped discretely. Your billing statement will also have no indication of the products purchased. Shipping is a flat rate of $4.99 within the US. Orders over $50 automatically upgrade to free shipping.